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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great car insurance

5
Great prices and easily bought via internet Reviewed on: 14th September 2021

Very good insurance

5
Very good insurance company very good compliance would recommend Reviewed on: 14th September 2021

Straightforward, fair and human!

4
Effective and simple customer portal to make changes. Was able to quickly reach an actual person when calling without just being diverted solely to automated options or incur huge waiting time in a queue (like some companies). Although purchased online I was surprised at the human element and those that I have spoken to have been helpful, friendly and not dismissive. The price is fair and affordable in my situation as I receive benefits, and includes more than previous insurers I have used for a better price. No complaints Reviewed on: 14th September 2021

So clear, and easy to understand. Great prices.

5
So clear, and easy to understand. Great prices. Reviewed on: 14th September 2021

Excellent service

5
Quick, efficient and overall easy to deal with. Reviewed on: 14th September 2021

A very trusted car insurance company

5
They are very good, aceeptable price and a very good customer service for renewal. Reviewed on: 14th September 2021

Good price

5
Always a god price and easy to contact and talk to Reviewed on: 14th September 2021

Quality Customer Service

5
Reps are always helpful, very courteous Reviewed on: 14th September 2021

Very satisfied

5
Always quick to answer and have had all my queries sorted out successfully. Thank you. Reviewed on: 14th September 2021

Easy and accessible instantly

4
I’m not great on computers but found your website, easy and accessible to use. Reviewed on: 14th September 2021

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