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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Happy customer

I had to contact my car insurers One Call to report a crack on the windscreen and they were very friendly and efficient, sorting out the payment from me and connecting me to the local company who could arrange an appointment for a replacement screen to be fitted at my house. A very easy and pleasant transaction. Reviewed on: 14th September 2021

Simple and easy to start with affordable and not a problem at all

Have been great from the startand not had one problem all all with cost and any. help I have needed Reviewed on: 14th September 2021

Good value, great service

Everything is available on line but the call centre is easily accessible if needed and very helpful Reviewed on: 14th September 2021

simple, cheap and ease of use

the most competive rate I got and the online portal makes it simple and super easy to use with large icons and bright colours. Would definately recommend Reviewed on: 14th September 2021

I recommended this property to all

Nice, quick and easy to open. Reviewed on: 14th September 2021

Excellent service, Excellent value!

I was recommended to One Call by a family member to insure a second summer fun car and I was not disappointed. The quotation process was quick, transparent and competitive and I had everything I needed to get “Kungfu” the blue SLK on the road within hours. Absolutely delighted with the whole experience. Thank you! Reviewed on: 14th September 2021

Excellent service

very good company & pleased with good customer service Reviewed on: 14th September 2021

competitively comprehensive

The price for fully comprehensive was the cheapest I could find for the level of cover I required, couple this with the ease of setting up the online policy and you have a winner. I would recommend One Call to everyone. Reviewed on: 14th September 2021

Courteous and helpful

There haven't been many times I have needed to contact One Call but when I have they have always been very helpful especially when I had my young son with me. Efficient and understanding of my situation. Reviewed on: 14th September 2021

The best company

The best company and the best customer service,they're very helpfully Reviewed on: 14th September 2021

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