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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

quick and easy

each time I contact them my inquiry is dealt with quickly and with ease even when I changed my car. I use one call for my house and car insurance. Reviewed on: 13th September 2021

Excellent customer service

Unfortunatgely I had to make use of One Call accident services. They were knowledgeable, courteoous and professional at all times Reviewed on: 13th September 2021

Car insurance

Good service when you can contact them. Frustrating waiting times and no direct contact numbers. Otherwise ok. Reviewed on: 13th September 2021

Have been most helpful

Always willing to help especially as I am older driver! Reviewed on: 13th September 2021

Quick answering the phone call and sort it out the enquiries.

One call insurance it's more convenient to me .as they are always happy to resolve the enquiries and keep me updated Reviewed on: 13th September 2021

Absolutely fantastic insurance.

I have been with one call for a while and find them an excellent company. Always at the end of a phone, extremely friendly staff,easy to manage online, everything you need to know. Very competetive compared to others. What more could you want? Reviewed on: 13th September 2021

Renewal

I have been with this company for the last 3 years alway very helpful when I need advice on the portal and they always tell me when my monthly payment is due would definitely use again Reviewed on: 13th September 2021

Easy to renew

Easy online to deal with renewal and change policy details Reviewed on: 13th September 2021

On my side and help full

Was hit by another car, did not know what to do called one call , they sorted everything, car collected and taken to garage, next Morning hire car people called. The other driver did not admit fault but One call fought my corner and he ended up admitting fault. Good job one call . Reviewed on: 13th September 2021

Only the best

Easy to use, excellent value, and feel safe when your driving, because one call is just a call away to support you all the way Reviewed on: 13th September 2021

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