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One Call Insurance: Car Insurance Broker reviews

View other One Call Insurance products
4.86
Based on 21,728 reviews, last reviewed 8th Oct 2025
40017% increase in 5 star reviews
in the past 90 days
2050% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service and competitive pricing Great service and competitive pricing Reviewed on: 8th October 2025
Paul Roberts's avatar
Paul Roberts

Latest lowest rating:

1

Hard sell on cancelling at renewal illegally set up... Hard sell on cancelling at renewal illegally set up a direct debit on my bank account Do Not Use this company Reviewed on: 8th October 2025
Anthony J's avatar
Anthony J
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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (21728)

Not impressed

1
Not impressed. Went on online chat to ask for quote for adding a temporary second driver, was told the underwriter didnt allow a temporary addition- never had that before with other companies. Then the person I was chatting to ended the chat saying I'd not responded for five minutes when I was waiting for an answer to a second question I'd asked. Got through to another person who said that a temporary driver could be added and she gave me a weblink that I followed, the quote was £187 for a week! It would be cheaper to hire a car for a week!! Or alternatively I was told that I could change to another underwriter that did allow temporary additional drivers, but it would cost over £70 to do that. Not impressed, won't be renewing my car insurance with them. Reviewed on: 18th October 2018
Helen Holt's avatar
Helen Holt

Worst customer service in the world

1
Terrible company to deal with, they can take you order online but if you don’t want to renew they cut you off and try and force you to stay with them My experience is I have to wait over an hour in a telephone que every time I tried to cancel the automatic renewal they cut me off - reported to trading standards and the ombudsman Don’t trust this company don’t waste your money Reviewed on: 25th September 2018
Catherine Theprintlady's avatar
Catherine Theprintlady

a bunch of cold heart muggers

1
Stay away from them .They are all about additional premium fees Anything they can cling on to take your money Customer service -rubbish.RUBBISH COMPANY!! Reviewed on: 10th September 2018
Iulian Fulga's avatar
Iulian Fulga

Great service

5
Quick and easy service - very friendly, would recommend One Call insurance to friends and family Reviewed on: 3rd September 2018
Mary's avatar
Mary

Amazing

5
Amazing Company, really efficient, prides on ensuring good outcomes Reviewed on: 3rd September 2018
Sarah Fisher's avatar
Sarah Fisher

One Call - quick and simple

5
I took my policy out with Onecall Insurance online, and it was quick and easy. I needed to add a friend to the policy and I did this on their live chat service, so I did not even have to speak to anyone, this was great. highly recommended Reviewed on: 3rd September 2018
Dan Ellis 's avatar
Dan Ellis

Excellent

5
Fantastic experience, would recommend Reviewed on: 3rd September 2018
hannah's avatar
hannah

good stuff

5
Top insurance company - really good service Reviewed on: 3rd September 2018
scott's avatar
scott

Fantastic customer service

5
My query was dealt with efficiently and in a speedily manner. Reviewed on: 3rd September 2018
nathan's avatar
nathan

Best insurance company ive been with to date !

5
fantastic, quick to respond, friendly staff what more could you ask for ! and not pricey ! Reviewed on: 3rd September 2018
sean's avatar
sean

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