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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.792283376974121916 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Fast and value for money car insurance

Car insurance at a competitive price, and on line service second to none. Useful tools and information always available on their web site. Reviewed on: 12th September 2021

Very good

I once had an axmccirrnt in a snow drifting.. One Call sorted me a courtesy car and even though I didn't pay much per month I didn't lose my no claims. Reviewed on: 12th September 2021

Insurance to rely on

Very professional, polite, quick and easy. Reviewed on: 12th September 2021

Cheap and friendly

I recently changed car insurance to One Call having seen the reviews by others. I’m always sceptical of reviews because I always wonder if the person reviewing has been paid to say positive things. The first thing I read was about how cheap One Call were. This is one of the first things I look for is how affordable. And obviously, the reviews were telling me very! One Call were offering the cover I needed at an amazing price. It almost seemed too good to be true. I paid for the year straight away and tried to log in to the portal but found I couldn’t. I got in touch via the live chat which is absolutely the best method for me to get in touch; no sitting on the phone on hold or waiting for an email response. The live chat told me how many people were ahead of me so I could do something else whilst I waited. When an adviser was free and messaging on the live chat, she quickly explained that my portal account wasn’t live but they didn’t actually require any further information (I was trying to log in to upload my no claims document). The next day, I received a follow up phone call. I started panicking thinking what have I missed or are you going to tell me there’s a mistake with the premium I have paid. The advisor quickly reassured me that the phone call was just to verify a few details and offer a quote and discount code for insurance on my building and contents. If this service and price continues, I will gladly renew every year. Thank you for the great service. Reviewed on: 12th September 2021

Simple and easy renewal

Good customer service plus discount on renewal Reviewed on: 12th September 2021

Quickness itself

Very easy also very quick to take out my car insurance with One Call Insurance..and documents in my in box within half an hour ..forms all easy to fill out it couldn't have been simpler Reviewed on: 12th September 2021

Mr

AivarsVainins Very good company this is my company forever Reviewed on: 12th September 2021

Great

All good, easy to use app, great customer service Reviewed on: 12th September 2021

There's only One Call Insurance

Best customer service and care. Always arrive in good time. Courteous and helpful every time! Reviewed on: 12th September 2021

Car insurance

Happy dealings with this company Reviewed on: 12th September 2021

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