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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Never had a problem with them.

Great prices and fantastic service Reviewed on: 12th September 2021

Excellent whole way through from start to finish, very helpful to the customers needs and can always give the customers their expectations

Very helpful the whole way the process from start to finish very nice and understanding staff, also very respectful and friendly, they are good listeners and always put their customers first, would definitely recommend to friends and family glad I chose here for my first insurance ever, offer excellent prices and will go above and beyond to meet the customers needs and musts. Reviewed on: 12th September 2021

Good competitive insurance cover

Fortunately never had to claim but covers good Reviewed on: 12th September 2021

simple and efficient to arrange online

straightforward and cost effective Reviewed on: 12th September 2021

So easy

So quick and simple, a pleasure to deal with, highly efficient Reviewed on: 12th September 2021

10 out of 10

Great insurance company quick and easy and a lot cheaper than my previous insurer Reviewed on: 12th September 2021

Great service and company

Great service and company, always willing to help Reviewed on: 12th September 2021

Good price, room for improved service

Prices were competitive. 2nd year with them. Massive mprovement needed in answering phones. The wait at various tines of the day is not acceptable. I hate Livechat. I have to arrange insurance for my 80 year old dad. Many people over the age of 60 don't have Smart phones or access to the Internet. You need to provide a focused improved service for those customers. Reviewed on: 12th September 2021

Quick, easy and value for money

Quick and easy to obtain a quote from One Call Insurance. Best deal available on the market even for returning customers. I would definitely use again. Reviewed on: 12th September 2021

At the end of the year I will insure the second car here. Communication is much more efficient than at the former insurance company.

I like that I receive emails warning of the next payment Reviewed on: 12th September 2021

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