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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (22246 reviews)

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4.86

Based on 22,246 reviews, last reviewed 9th Oct 2025

38295% increase in 5 star reviews

in the past 90 days

2350% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Quick service and very pleasant staff When I have had to call their has never been any problem and dealt with my problem quickly and gave good advice to follow you throughbot would highly... Read more Reviewed on: 9th October 2025

Latest lowest rating:

1

Very poor communication and insurance went up massiv... Very poor communication and insurance went up massively as I misread my no claims. Others offered a much reduced policy but as I’d paid the deposit I ... Read more Reviewed on: 8th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (22246)

One call and it's solved

I had to change over car insurance because of a newer car and it was done in a flash. Reviewed on: 17th September 2020

Excellent value

Have had insurance from this company for a few years. Good value for the services given Reviewed on: 17th September 2020

Will Not Recommend At All EVER. Poorest Customer Relations

[Customer Ref 05244074-Zahid Syed]. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020

Brilliant company

I had an accident last year - not my fault. One Call insurance were absolutely brilliant. Sorted everything out very quickly. I’ll be staying with One Call. Reviewed on: 17th September 2020

Outstanding in every way

Great value for money, easy to use and communicate with Reviewed on: 17th September 2020

Great local company

First class customer service. Competitive prices. Great to be able to support local business. Reviewed on: 17th September 2020

Fantastic Customer Care

I recently moved home and my new address was amended with efficiently by One Call Insurance. Just afterwards, I purchased a new car and once again One Call were most helpful and their quote was very competitive in today's market. I cannot thank them enough for their support, at a difficult time for us all. Reviewed on: 17th September 2020

Unreasonable

One Call have not offered to reduce my car insurance or offer a rebate during Covid, even though my mileage is a fraction of what it should be.. Reviewed on: 17th September 2020

Great service when you have an accident

Brilliant staff, calm, friendly and professional Reviewed on: 17th September 2020

highly recommended

very friendly easy to get quote Reviewed on: 17th September 2020

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