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One Call Insurance: Car Insurance Broker reviews

4.86
Based on 22,247 reviews, last reviewed 9th Oct 2025
38295% increase in 5 star reviews
in the past 90 days
2350% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

Probably best car insurer to date for me Customer service improved and has been consistently good since becoming a platinum customer. Portal is nice and easy to use. Premium is reasonable com... Read more Reviewed on: 9th October 2025
ELIZABETH H's avatar
ELIZABETH H

Latest lowest rating:

1

Very poor communication and insurance went up massiv... Very poor communication and insurance went up massively as I misread my no claims. Others offered a much reduced policy but as I’d paid the deposit I ... Read more Reviewed on: 8th October 2025
Nicola mohan's avatar
Nicola mohan

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (22247)

Worst customer service in the world

1
Terrible company to deal with, they can take you order online but if you don’t want to renew they cut you off and try and force you to stay with them My experience is I have to wait over an hour in a telephone que every time I tried to cancel the automatic renewal they cut me off - reported to trading standards and the ombudsman Don’t trust this company don’t waste your money Reviewed on: 25th September 2018

a bunch of cold heart muggers

1
Stay away from them .They are all about additional premium fees Anything they can cling on to take your money Customer service -rubbish.RUBBISH COMPANY!! Reviewed on: 10th September 2018

Great service

5
Quick and easy service - very friendly, would recommend One Call insurance to friends and family Reviewed on: 3rd September 2018

Amazing

5
Amazing Company, really efficient, prides on ensuring good outcomes Reviewed on: 3rd September 2018

One Call - quick and simple

5
I took my policy out with Onecall Insurance online, and it was quick and easy. I needed to add a friend to the policy and I did this on their live chat service, so I did not even have to speak to anyone, this was great. highly recommended Reviewed on: 3rd September 2018

Excellent

5
Fantastic experience, would recommend Reviewed on: 3rd September 2018

good stuff

5
Top insurance company - really good service Reviewed on: 3rd September 2018

Fantastic customer service

5
My query was dealt with efficiently and in a speedily manner. Reviewed on: 3rd September 2018

Best insurance company ive been with to date !

5
fantastic, quick to respond, friendly staff what more could you ask for ! and not pricey ! Reviewed on: 3rd September 2018

Free courtesy car!

5
Very happy, comes with so many free extra's, including a free courtesy car if i have a accident, normally this is extra, also got free legal cover. Found it very quick to buy the policy and the online chat is very helpful Reviewed on: 3rd September 2018

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