Smart Money People Logo
Go to business site
Share this page
Link copied

One Call Insurance: Car insurance broker reviews

View other One Call Insurance products
4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E
Read all reviews Write a review

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

Review One Call Insurance: Car insurance broker now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

One Call Insurance Car insurance broker reviews (23131)

Great service

5
You always is nice to have someone the other side of the phone to help you when need Reviewed on: 17th September 2020
Fernando Gioia's avatar
Fernando Gioia

Very happy with one call insurance

5
Very friendly and professional staff. Reviewed on: 17th September 2020
C Shannon 's avatar
C Shannon

Great fast and friendly service

5
Used them a couple of times. Faultless. Very friendly customer service, don't try to sell you other stuff and explain everything well. Keep up the good work Reviewed on: 17th September 2020
Carrie johnson's avatar
Carrie johnson

very competitive

5
very easy website, took no time at all to insure Reviewed on: 17th September 2020
Kay Bennett's avatar
Kay Bennett

Will Not Recommend At All EVER. Poorest Customer Relations

1
[Customer Ref 05244074-Zahid Syed]. Will Not Recommend At All EVER. Poorest Customer Relations. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020
Zahid Syed's avatar
Zahid Syed

One call and it's solved

5
I had to change over car insurance because of a newer car and it was done in a flash. Reviewed on: 17th September 2020
Anthony villis's avatar
Anthony villis

Excellent value

5
Have had insurance from this company for a few years. Good value for the services given Reviewed on: 17th September 2020
Zena Zakis 's avatar
Zena Zakis

Will Not Recommend At All EVER. Poorest Customer Relations

1
[Customer Ref 05244074-Zahid Syed]. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020
Zahid Syed's avatar
Zahid Syed

Brilliant company

5
I had an accident last year - not my fault. One Call insurance were absolutely brilliant. Sorted everything out very quickly. I’ll be staying with One Call. Reviewed on: 17th September 2020
Lynne Cameron's avatar
Lynne Cameron

Outstanding in every way

5
Great value for money, easy to use and communicate with Reviewed on: 17th September 2020
Neil Richardson's avatar
Neil Richardson

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill