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One Call Insurance: Car Insurance Broker reviews

4.86
Based on 23,078 reviews, last reviewed 14th Oct 2025
1217% increase in 5 star reviews
in the past 90 days
717% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
2%

Latest highest rating:

4

Good broker but not competitive enough, found cheape... Good broker but not competitive enough, found cheaper upon renewal by shopping around. Reviewed on: 14th October 2025
Daverutley@hotmail.co.uk 's avatar
[email protected]

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23078)

Charged £49 for cancellation prior to strat of insurance.

1
Found out they were completely useless with their help when I tried to add an additional car for a limited period to a policy that hadn't yet started. Also, the insurance document was with ABC Insurance (sounds a bit dodgy!) who didn't seem to have any details of my policy and the policy document was barely readable. After exasperating attempts to add the extra car with One Call I then went back to my previous insurer (Direct Line) who were so much easier to deal with that I decided to ditch One Call and go back with Direct Line despite the slightly higher premium. Got a cancellation charge of £49 from One Call for their 'wonderful' administration. Will never deal with them ever again! Reviewed on: 29th May 2018

Value for money

5
Great service, fast and reliable all at a great price Reviewed on: 11th April 2018

Good prices and customer service

4
Rang up to speak to someone in regards to a quote and they where very helpful and polite:) thank you one call Reviewed on: 29th September 2017

Cheap service

5
Very cheap quotes and reasonable deposit price Reviewed on: 26th September 2017

Brilliant

5
Never had any problems, great service & fantastic renewal price! Reviewed on: 14th September 2017

Misleading Sales

1
I thought I had no claims protection and it turned out I had none at all even though it was requested at the time of the quote there were all sorts of conditions to it that rendered it useless Reviewed on: 16th August 2017

Car insurance

1
Only a insurance broker if you want to get in contact with the car insurance company they get you you have to phone them your self Reviewed on: 1st August 2017

Our Local (yet national) Insurance Broker

5
One Call Insurance have provided great customer service (and insurance) to our family for many years. We appreciate the UK-based call centre and friendly staff, good benefits & good prices! Can't go wrong. Reviewed on: 20th July 2017

Huge initial quote which they soon reduced on request

3
Originally quoted twice as much on a renewal which then found its way back down quickly and easilly with a call Reviewed on: 4th July 2017

rubbish

1
Rubbish company, you miss one payment and they charge a riduclous amount even thugh I called up the next day to make a payment they wanted £113 instead of £50 so I just cancelled. And they don't deal with anything else themselves, they make you call their finance broker. 20 mins on hold to them just to be told i need to call someone else! Reviewed on: 3rd May 2017

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