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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.80 (25479 reviews)

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4.80

Based on 25,398 reviews, last reviewed 7th Jul 2026

103950% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I had an issue with my insurance, so I called and th... I had an issue with my insurance, so I called and they helped me straight away with my issue, they was polite and I’d recommend them to anyone !! Reviewed on: 7th July 2026

Latest lowest rating:

1

Will never use again Can’t contact anyone all online with chat options that always have a long wait time Reviewed on: 7th July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (25495)

Shocking Customer Service

Trying to contact this company is diabolical. Only provision available is via Live Chat. Queued for hours before being cut off. No phone number or email address available. I cancelled my policy in July (after many hours and 2 attempts over Live Chat) and I'm still receiving letters stating that my policy is due to be cancelled if I don't make a payment. Won't ever use or recommend this company again, it's a shambles! They seem to be able to get in touch with you when they are looking for a payment but can't afford the same when you need to contact them. It's a joke! Reviewed on: 9th October 2020

Satisfied

Staff knowledgeable and very helpful Reviewed on: 19th September 2020

Onederful all the way - Call for insurance

Highly competitive prices, superb seamless service, lovely, friendly staff who go that extra mile for you. Reviewed on: 19th September 2020

Great staff

Great staff, considerate and thorough Reviewed on: 19th September 2020

All good

Very good service would recommend To everyone. Reviewed on: 18th September 2020

very pleasant& helpful

been with them for about 10 year's now in that time never had any problems always very helpful i have the full package with them the quote is great every year have looked at other company's but none come close . Reviewed on: 18th September 2020

Ian Marland

I have been with One Call Insurance for some three years and always found them helpful. Reviewed on: 18th September 2020

Break Down

When we had the misfortune to break down One Call arranged for a local recovery firm. No drama Reviewed on: 18th September 2020

Responsive & Adaptable

I recently changed vehicles mid term. One Call responded immediately, providing excellent support to update my comprehensive car insurance cover. This was effected in a polite and courteous manner, representing great value and support. Reviewed on: 18th September 2020

Great insurance

Great Company. No problems. Price and completion first class Reviewed on: 17th September 2020

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