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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

My experience with One Call has been brilliant, I’m...

5
My experience with One Call has been brilliant, I’m a learner driver and have a great deal, it’s affordable and I will definitely be sticking with them when I pass my test! Their customer services are always great, their staff are helpful and friendly and I’m glad I chose One Call. Reviewed on: 8th August 2025

A Great Company

5
The staff are so helpful. When I called to query my claim they explained everything in detail and put my mind at ease. Reviewed on: 8th August 2025

the call handler was very helpful managed to lower m...

5
the call handler was very helpful managed to lower my premium and add extra benefits to my van insurance policy Reviewed on: 8th August 2025

Simply Brilliant

5
Simply Brilliant Excellent Customer Service efficient polite and good working tech. I would highly recommend this service to my network. Very competitively priced service. Good service begins with communication. Reviewed on: 8th August 2025

Reasonable prices and good customer service

5
Reasonable prices and good customer service Reviewed on: 7th August 2025

Respectful customer service with easy communication...

5
Respectful customer service with easy communication and easy to understand Reviewed on: 7th August 2025

Competitive' flexible insurance made easy

5
Very competitive quote, flexible in the amount by being able to adjust things like amount of voluntary excess ,, etc lots of add on's in the way of additional cover for things like breakdown , windscreens etc .. overall no pressure / was easy to decide by way of informative steps, before final settlement . Reviewed on: 7th August 2025

Easy and straightforward.

5
It was actually a pleasure renewing my car insurance as it was so easy and straightforward. Reviewed on: 7th August 2025

I’ve been with one call for a year now best price an...

5
I’ve been with one call for a year now best price and value for money and they have been brilliant,I’ve had a few problems with money and they are always there to help via email,text and phone and I’m really happy to carry on with them,long may it continue and hopefully they’ll make many more people happy and reassured that their car insurance is in safe hands. Reviewed on: 7th August 2025

Good customer service

4
Any issues I’ve had i have had resolved promptly Reviewed on: 7th August 2025

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