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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Amazing

From the first phone call to the work getting done was top service Reviewed on: 1st September 2023

Simplicity in signing up

It proved very easy to renew our existing Home Insurance policy. Reviewed on: 1st September 2023

Review of One Call

Have never had any problems with them but haven't had a claim. Reviewed on: 1st September 2023

Easy to deal with and good product

All my requirements were met at a good price. Reviewed on: 1st September 2023

Good service

Very good service, easy to set up, so far no complaints Reviewed on: 1st September 2023

Thorough, efficient and timely

A pleasure to deal with. Staff are empathetic and succinct. Reviewed on: 1st September 2023

Great customer support

Very easy to get through to the helpful and knowledgeable call centre staff. Highly recommended. Reviewed on: 1st September 2023

Avoid these people

It became apparent why One call Insurance Chose their name. One call to pay then you are on your own. We were burgled 11/22 they made it uncomfortably difficult to make a claim, not only starting a claim but processing as well. It is really easy to be cheap if you never have the intent to pay out on a claim. I was made to feel like I was living in my own movie The Rainmaker. I would recommend using a reputable company if you want cover on your house and contents. Reviewed on: 1st September 2023

Only the best

Great customer service. No long wait times to answer call. The reason I have stuck with them for several years Reviewed on: 1st September 2023

Couldn't ask for more

Excellent insurance company to use Reviewed on: 1st September 2023

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