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One Call Insurance: Home insurance broker reviews

View other One Call Insurance products
4.73
Based on 7,521 reviews, last reviewed 4th Oct 2026
6488% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Home Contents Insurance No messing around, clear speaking and straight forward to renew. Definitely would recommend. Reviewed on: 4th October 2026
Annette B's avatar
Annette B

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
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mark
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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

Review One Call Insurance: Home insurance broker now

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One Call Insurance Home insurance broker reviews (7521)

Customer team member - DJ2

5
Contacted team about the renewal as it had increased significantly despite no claims in last 2 years. DJ2 understood my query, checked with the insurer and senior team and managed to get a reasonable premium with the discounts. Problem was understood thoroughly and acted upon quickly Reviewed on: 16th August 2024
Tejas S's avatar
Tejas S

It would be nice to talk.

5
I would prefer to talk, but option not available. It takes ages typing in and awaiting reply, other than that OK. Although long winded the assistant was helpful and well informed. Reviewed on: 16th August 2024
Melvyn's avatar
Melvyn

Good professional service agent **DJ2** was thorough...

5
Good professional service agent **DJ2** was thorough and friendly Reviewed on: 16th August 2024
Joyce C's avatar
Joyce C

D2j very efficient and pleasant to chat with

4
D2j very efficient and pleasant to chat with Reviewed on: 15th August 2024
Dawn m's avatar
Dawn m

Really helpful got me a cheaper quote

5
Really helpful got me a cheaper quote Reviewed on: 15th August 2024
Rita dennis's avatar
Rita dennis

**DJ2** was very helpful in assisting with a competi...

5
**DJ2** was very helpful in assisting with a competitive renewal price Reviewed on: 15th August 2024
Philip C's avatar
Philip C

Excellent service DJ2 was brilliant

5
Excellent service DJ2 was brilliant Reviewed on: 15th August 2024
Jill w's avatar
Jill w

Excellent service from Dobrusia J on live chat.

4
Excellent service from Dobrusia J on live chat. Reviewed on: 15th August 2024
Jonathan B's avatar
Jonathan B

Chatted with DJ1 today and was most helpful with ren...

5
Chatted with DJ1 today and was most helpful with renewing my home insurance and finding the best quote for me. Reviewed on: 15th August 2024
Philip F's avatar
Philip F

DJ2 was very helpful. Thank you.

5
DJ2 was very helpful. Thank you. Reviewed on: 15th August 2024
Kat KitKat's avatar
Kat KitKat

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