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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10535)

excellent

always helpful and polite. easy to contact Reviewed on: 26th August 2020

overall good value

So far so good, not had to claim as yet thankfully but on occasion I have contacted them was dealt with very professionally. Reviewed on: 26th August 2020

Excellent Service

One Call provide comprehensive home contents cover for my needs at a good price. A highly recommended insurance provider. Reviewed on: 26th August 2020

Very good all-round service

From the initial contact to the options for insurance, One Call has satisfied all of my requirements Reviewed on: 26th August 2020

No fuss, great customer service,

Been with this company for a good few years now and have been nothing but satisfied with the customer service and support received. Very competitive quotes also which is a bonus. Reviewed on: 26th August 2020

top for ins.

easy to contact by phone or email&get instant reply. Reviewed on: 26th August 2020

Excellent value for money

I was spoken to respectfully and professionly. Everything explained to me in layman's terms so there was no misunderstanding when I purchased my home insurance. Reviewed on: 26th August 2020

Brilliant service and really efficient

My roof flipped during the February storm and despite the start of lock down they proceeded with my claim and processed it even though l had difficulty getting a contractor (due to covid) Reviewed on: 26th August 2020

Clear documentation

Renewal notice sent well in advance and fees remain competitive Reviewed on: 26th August 2020

Very friendly efficient service with a quick response

From start to finish really impressed with how each different member of staff treated me and helped me process my claim .I suddenly experienced a sudden incident with my bedroom ceiling needing The assessor who attended was extremely nice and friendly and helpful.And I received all the financial assistance to get the job done ,very impressed with my service Reviewed on: 26th August 2020

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