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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Good service

Good service but could improve on pricing for mid policy changes Reviewed on: 25th August 2020

Reli

They responded to a claim very quickly and fairly Reviewed on: 25th August 2020

Always friendly and helpful when I have more phoned up

Never had a problem when I have phoned Reviewed on: 25th August 2020

Excellent Service!

I have been with One Call insurance for over two years and can highly recommend them. One Call insurance automatically searches for the lowest renewal insurance prices, saving a lot of time for the customer. One Call then check that you are ok with the renewal price and automatically renew it with your say so. I have always found their prices very competitive and can highly recommend One Call insurance. Reviewed on: 25th August 2020

Just the perfect product

I've had this insurance now for about 3 years and I find the service exceptional. Reviewed on: 25th August 2020

Good value for money

Always great to talk to and always give great service for the money. Can not fault them. Reviewed on: 25th August 2020

claim

recently had a claim for damage to car and was a write off sent all papers to ins firm and was agreed a price it has up to now over 2 weeks and not received payment,i would like to insure my new car but not too sure who with.Money only seems to go one way that is for my payments to One Call ok but not when it is their turn to pay out Regards Reviewed on: 25th August 2020

One Call Insurance No hassle company

In this day of age where all pennies count, One Insurance company help me sort out a value for money policy for my house and building insurance. The following year after visiting different comparison websites for a better deal. One Call insurance help me fine a better deal. This is a no problem is too big company with hassle free service. Reviewed on: 25th August 2020

Peace of mind

Had major repair work done after water damage, Fantstic response and work done . Reviewed on: 25th August 2020

Can't fault

I've been a customer for two years and even though I've not had to deal with making a claim the customer service is always outstanding. Always happy to help whatever way they can. Recently called about my renewal quote and they were more than happy to have a look at my policy and amend the price Reviewed on: 25th August 2020

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