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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.81 (10588 reviews)

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4.81

Based on 10,588 reviews, last reviewed 30th Sep 2026

11000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Smart and efficient Fast and very efficient easy to change if needed and can do over a text which is brilliant Reviewed on: 30th September 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10588)

Was not the best experience and could make improvements

It took 4 months to organise my house being sorted after a flood. Head of claims for household was not very helpful and said they had no one available when they did to help. They also wouldn’t pay out the full amount required to fix property so I been left over £7000 short to repair house myself. Found them very rude and not caring. They wouldn’t believe the extent of Damage and sent out a loss adjuster who was appalled with them. Plus note they pay quick then they agree amount. They did compensate £500 for my complaint. Again still not enough to finish the work needed.... Reviewed on: 25th August 2020

Great value for money

Easy to communicate with, especially when making a claim. Website easy to navigate and very competitive pricing. Reviewed on: 25th August 2020

One call and it's all complete. Exactly the right company name !

So easy to get quotes,cover,advise and help when you need it. Staff training must be good as they are ALL fab. Reviewed on: 25th August 2020

Great Service and helpful courteous staff

I have only been with One Call for 2 years but have nothing bad to say about them. It has been an easy and stress free experience. Reviewed on: 25th August 2020

Excellent value for money

Straight forward. No probs. Great value Reviewed on: 25th August 2020

Great Customer Service

I called with a query with regards to my insurance and the lady I spoke with was so knowledgeable, extremely efficient and even called me back when promised. I will continue with One Call and highly recommend to anyone looking for insurance. Reviewed on: 25th August 2020

Excellent service

Helpful firm. Good prices and always look for the best offers Reviewed on: 25th August 2020

House and car

Swift efficient service ,and easy to access Reviewed on: 25th August 2020

easy, no fuss , professional and competive pricing

Used this company for 2 years now - no hassle , easy to set up and very professional - I highly recommend using them Reviewed on: 25th August 2020

Excellent

Great company , they made claiming easy! Reviewed on: 25th August 2020

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