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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Good insurer

Good price on my home insurance, answered any queries quickly and efficiently. Reviewed on: 21st September 2022

easy to arrange and competitive quotes

Vehicle and home insurance for a number of years. No claims. Reviewed on: 21st September 2022

Good

Friendly services an competitive price Reviewed on: 21st September 2022

Value

Fortunately I've not had to claim on my house insurance but have remained with One Call insurance for a number of years as very competitive Reviewed on: 21st September 2022

Good Customer Experience

Peace of mind for a good price, especially with Home Emergency & Legal Assist. Usually, I compare companies each year and chop and change to the best value, but for the past 3 or 4 years, this has always been One Call. I've not had to claim but it seems straightforward enough. The online customer account is good, easy to change things if you need to, as is the Live Chat facility which I have used several times over the years, with any issues being resolved quickly. Reviewed on: 21st September 2022

One call is all

Never had any hassle from One Call, always friendly and professional. Reviewed on: 21st September 2022

Hard to claim

Took such a lot of discussion to get the claim settlement which left me with a massive hole in my bathroom ceiling for months .. I'm am very ill and do not need to fight with my insurance company Reviewed on: 21st September 2022

Excellent and good value for money.

Consistently provided best value for money. Reviewed on: 20th September 2022

Good company

Easy to deal with and advise given was clear and everything was explained fully Reviewed on: 20th September 2022

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