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One Call Insurance: Insurance broker reviews

4.81
Based on 10,588 reviews, last reviewed 30th Sep 2026
11000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smart and efficient Fast and very efficient easy to change if needed and can do over a text which is brilliant Reviewed on: 30th September 2026
Karen F's avatar
Karen F

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10588)

Never had problems with yourselves

5
Overall really have had no problems but the same as most company’s getting to talk to a human can be problematic well done been with the company for a few years now Reviewed on: 17th October 2022

Excellent service

5
I've been on their policy which stays the same on a monthly roll over and from a cost point of view this has been great for me on a limited income. Luckily I've not needed to claim so don't know how that would go should it be needed. Reviewed on: 17th October 2022

Easy to navigate online with competitive pricing car insurance.

5
Helpful,useful,competitive pricing and polite and helpful staff on phone. Reviewed on: 17th October 2022

Good service

5
Good service from One Call at reasonable prices, would recommend Reviewed on: 17th October 2022

Outstanding Customer Services

5
I was unfortunately involved in a no fault accident, One Call made the whole process from picking my vehicle, providing a courtesy car & re-delivering my vehicle back to me. I was informed & contacted weekly by the claims department for an update. I didn't have to call the company after I had made the claim. Amazing service been with them for 6 years now, I wouldn't change them for anything..... Reviewed on: 17th October 2022

Long time customer

5
Been insured with this company for many years,, every year on renewal I compare like for like insurance plus price every year stay with them. Reviewed on: 17th October 2022

Brilliant company!

5
Been with this company years. Never a problem and still get me the most competitive rate on the market. Reviewed on: 17th October 2022

Excellent

5
Great prices and easy to get those of when I needed to claim for my windscreen Reviewed on: 17th October 2022

excellent

5
fab company to use quick and easy Reviewed on: 17th October 2022

I have always been satisfied

5
When I had a claim it was sorted out straight away Reviewed on: 17th October 2022

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