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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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One Call Insurance Insurance Broker reviews (10467)

My first choice when it comes to van insurance

I've been a One Call customer for nearly 2 years now and from the start of my van insurance policy they have always been very helpful with absolutely everything. They found me the best price for the best policy that suits my circumstances and my affordability. Not once have I had a issue with my policy, payments or upcoming changes where I had to get in contact with them to sort a issue or fault of any kind. They keep me updated of new products or policies that might interest me, a family member or friend, for a discounted rate/price that can't be beaten on any other sites or quotes. I will most definitely recommend OneCall to anyone who is after a fair, trustworthy and reliable insurer when it comes to their vehicles, home or life. It's the One Call that I'm glad I made. Thank you guys, you never disappoint.. Reviewed on: 14th September 2022

Simple insurance

First time I required van insurance so was cautious about getting a fair deal. One Call provided a transparent policy with additional benefits at a great price. True professionalism! Reviewed on: 14th September 2022

Good service

Good value for money and excellent service Reviewed on: 14th September 2022

excellent and supportive

We were burgled and we were supported through a difficult and complex period. Reviewed on: 14th September 2022

Excellent service and communication munication

The staff are always friendly and helpful, nothing is too much trouble, unlike some insurance companies they throw on an extra £50 minimum on renewal time and hope people don't question this, don't get this off one call Reviewed on: 14th September 2022

One Call Top Performing

Great products, affordable prices and on good terms Reviewed on: 14th September 2022

easy customer service and good communication

I like how the communicate, not too many emails, but updates and alerts when needed Reviewed on: 14th September 2022

My only choice

I've Tried several for my home insurance and I find 'One Choice' the best. Reviewed on: 14th September 2022

No problems, super helpful.

I’ve been with OneCall for the best part of 5 years now with my contents insurance, I’ve recommended them to so many people already because OneCall has been amazing. Such good value for money, any time I’ve had a question or a problem, the customer service team has always been so friendly and polite. They always help in answering my questions, super quickly and easy to understand. Reviewed on: 14th September 2022

Great home insurance at consistent prices

One call have kept my home insurance at the same price for several years now. There have been no surprise price renewals and I am pleased to keep using them again this year. Reviewed on: 14th September 2022

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