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One Call Insurance: Insurance broker reviews

4.82
Based on 10,529 reviews, last reviewed 15th Jul 2026
5700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Helpful and efficient... Needed to make a small change to policy, got stuck on line, so went onto the chat site and got it sorted out, easy and quickly Reviewed on: 15th July 2026
Mandy Child's avatar
Mandy Child

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10529)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

No problems, super helpful.

5
I’ve been with OneCall for the best part of 5 years now with my contents insurance, I’ve recommended them to so many people already because OneCall has been amazing. Such good value for money, any time I’ve had a question or a problem, the customer service team has always been so friendly and polite. They always help in answering my questions, super quickly and easy to understand. Reviewed on: 14th September 2022

Great home insurance at consistent prices

5
One call have kept my home insurance at the same price for several years now. There have been no surprise price renewals and I am pleased to keep using them again this year. Reviewed on: 14th September 2022

Awesome experience

5
Always friendly and polite when I ring up and are always helpful Reviewed on: 14th September 2022

Pretty good

4
Good and reasonably priced for vans and clear policy Reviewed on: 14th September 2022

All round excellent service

5
Extremely satisfied easy to add new drivers and to update everything online Reviewed on: 14th September 2022

Excellent insurer

5
Would recommend this company top notch! Reviewed on: 14th September 2022

Superb insurance

5
One call the only call for all your insurance needs Reviewed on: 14th September 2022

Good Service

5
Good insurance broker, not a bad price at all Reviewed on: 14th September 2022

Very impersonal

3
Maybe it's my age but I would prefer to speak to a person, not a computer Reviewed on: 14th September 2022

First class service.

5
Friendly, helpful and not expensive. Reviewed on: 14th September 2022

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