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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10530 reviews)

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4.82

Based on 10,529 reviews, last reviewed 15th Jul 2026

5700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Helpful and efficient... Needed to make a small change to policy, got stuck on line, so went onto the chat site and got it sorted out, easy and quickly Reviewed on: 15th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10530)

House Insurance

This was a easy and uncomplicated company to get insurance, didn't have any issues with the website as easy to navigate, would definitely recommend Reviewed on: 13th September 2022

Great insurance company

This is my second year with One Call. I have had no reason to use my insurance policy to make a claim. But they were by far the cheapest on the market. Their emails have been refreshing and light and not over the top. Well done to you guys. Your a credit to the world of motoring. Reviewed on: 13th September 2022

Good service

Polite give you all the info you need. Comprehensive cover at a good price Reviewed on: 13th September 2022

A Pleasure to Deal With.

Excellent. When contacting One Call via the online chat option, the representative always connects very quickly and is extremely knowledgeable about the company's products. There is no hard sell, just a genuine concern that the customer understands the policy and is happy that the level of coverage is appropriate. Reviewed on: 13th September 2022

Great service

Very nice company very efficient and lovely staff Reviewed on: 13th September 2022

good service

good service ,but lots of duplication of duties when it comes to raising claiming .there is definitely sign that the information has not been shared in a timely version ,and needed to again repeat already resolved questions Reviewed on: 13th September 2022

Great value for money

Easy to purchase online even cheaper than some comparison sites Reviewed on: 13th September 2022

Good value

Found One Call Insurance to be a good value policy for my van, would definitely recommend. Reviewed on: 13th September 2022

Easy and cost effective insurance

Buying was easy, the service platform and customer portal is helpful and easy to navigate. One Call even managed to broker a cheaper deal in my second year. I would recommend One Call Insurance. Reviewed on: 13th September 2022

profesional personal service,

made to feel i was their only client Reviewed on: 13th September 2022

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