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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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9%
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1%
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0%
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1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10467)

Amazing and so customer friendly

5
Nothing but helpful and excellent service Reviewed on: 13th September 2022

Always helping me with good offers

5
I took out my van insurance with One Calll because they seemed to know what I wanted from an insurance company. Because they do more than vehicle insurance every now and again you get asked about how to save money by taking out say home contents insurance or car insurance. I believe they really do care about their customers,and that makes me feel good. Reviewed on: 13th September 2022

Good customer service and online portal

5
Online portal very good and customer service . Reviewed on: 13th September 2022

Best insurance

5
Been with one call for a number of years and never has there been a problem, every time I call or use online help chat it has been a pleasure an queries always dealt with easily. Prices are always fair. Reviewed on: 13th September 2022

Super service with very helpful staff

5
From my very first contact I have been given first class treatment Reviewed on: 13th September 2022

Great Service

5
I have never had to contact One Call Insurance, thankfully, but they keep me up to date with everything I need to know through emails, which is great. Reviewed on: 13th September 2022

excellent and knowledgeable staff.

5
after several tries at various companies without success i phoned one call and the lovely person on the phone sorted out a policy for me without any trouble at all. Reviewed on: 13th September 2022

Great service and great online tools

5
One Call has great service and great online tool, they let you know where things are in the process by email, by SMS and once you're setup on the website where it is then easy to download policy documents etc. Reviewed on: 13th September 2022

Reliable and cost effective

5
Easy to renew, good communication and inexpensive to cover your home Reviewed on: 13th September 2022

Excellent customer service

5
The best car insurance ever. I am very satisfied with the price and the customer service is always excellent. Reviewed on: 13th September 2022

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