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One Call Insurance: Insurance broker reviews

4.82
Based on 10,531 reviews, last reviewed 17th Jul 2026
5900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Such a great company very happy with my insurance. Such a great company very happy with my insurance. Reviewed on: 17th July 2026
Rob 's avatar
Rob

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10531)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Happy with the service

4
Fair price, happy with the service so far. Reviewed on: 13th September 2022

Good service & great information

5
One Call have always been great for me. They come back to you on the online chat straight away and are always happy to help. Would highly recommend. Reviewed on: 13th September 2022

Very helpful and easy to deal with

5
One call helped match my renewal price, for being a loyal customer. I work long hours so its easier to chat online with someone, they are always very helpful and explain everything in full before going ahead! thank you Reviewed on: 13th September 2022

No fuss.

5
A simple sign up and I was covered. Easy to use website and such a great cost. Reviewed on: 13th September 2022

Amazing and so customer friendly

5
Nothing but helpful and excellent service Reviewed on: 13th September 2022

Always helping me with good offers

5
I took out my van insurance with One Calll because they seemed to know what I wanted from an insurance company. Because they do more than vehicle insurance every now and again you get asked about how to save money by taking out say home contents insurance or car insurance. I believe they really do care about their customers,and that makes me feel good. Reviewed on: 13th September 2022

Good customer service and online portal

5
Online portal very good and customer service . Reviewed on: 13th September 2022

Best insurance

5
Been with one call for a number of years and never has there been a problem, every time I call or use online help chat it has been a pleasure an queries always dealt with easily. Prices are always fair. Reviewed on: 13th September 2022

Super service with very helpful staff

5
From my very first contact I have been given first class treatment Reviewed on: 13th September 2022

Great Service

5
I have never had to contact One Call Insurance, thankfully, but they keep me up to date with everything I need to know through emails, which is great. Reviewed on: 13th September 2022

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