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One Call Insurance: Insurance broker reviews

4.82
Based on 10,532 reviews, last reviewed 24th Jul 2026
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026
ChrissyP's avatar
ChrissyP

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Great keeps you informed

4
Great keeps you informed of everything Reviewed on: 13th September 2022

On The Ball

5
Helpful, courteous and professional - always on the ball. Reviewed on: 13th September 2022

Customer service

5
Great customer service and value for money Reviewed on: 13th September 2022

Friendly, competitive but most of all helpful.

5
Actually don't hate contacting an insurance company since I've been with these. Friendly, modern and easy to deal with, I'm very happy. Reviewed on: 13th September 2022

Very happy!

5
Very reasonably priced and easy to use portal for access to documentation. Reviewed on: 13th September 2022

Very competitive

5
Easy to set up and value for service provided. Reviewed on: 13th September 2022

Great cover for the price

5
Always came up in top 5 quotes on comparison Web sites. The detail of the cover was easy to see with extras included at no extra cost. Could personalise my cover easily. Being able to contact them with any little queries and adjustments. All round fantastic service. Reviewed on: 13th September 2022

Crap

1
Not helpfull at all.customer service rude and unhelpfull Reviewed on: 13th September 2022

One call insurance

5
Care for their customers. Good communication skills. Always keep customers up to date ie DD information Reviewed on: 13th September 2022

EXCELLENCE

5
Always a first class, professional service. A pleasure to deal with Reviewed on: 13th September 2022

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