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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10532)

Very good

Cracking xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 13th September 2022

Poor service & rip off fees

Recently needed to update my address and could not find a phone number or email address to do so. Eventually, after being logged out repeatedly, I found a chat facility hidden in the complaints section. Once I did manage to connect with a human & many questions later I was told it's a whopping £40 fee to update my address. I asked if they could email me details of how to cancel my policy but they didn't bother to do so. Reviewed on: 13th September 2022

Great Value Insurance

I initially shopped around for a car insurance renewal land One Call Insurance ticked all the boxes at a discount price when compared with others. My home insurance came up for renewal later on and I found the same experience with this. Reviewed on: 13th September 2022

Best price great website and service

Overall a great service from day one, all documents sent in plain English, and regular updates Reviewed on: 13th September 2022

One Call Insurance are great.

Have used One Call Insrance for a number of years and they are a good, reliable company. Reviewed on: 13th September 2022

Good choice

Been with this company for some time now and can’t fault them. Very pleasant staff Reviewed on: 13th September 2022

Easy to use

Easy to set up and good price. Extra offers, multi policy etc great. Reviewed on: 13th September 2022

Highly Recommended

Efficient, great customer service and response. Would totally recommend Reviewed on: 13th September 2022

Great price and easy to buy

One call had all the cover I needed at a great price cheaper than previous years cover elsewhere. Was easy to select cover I required and easy to buy. Reviewed on: 13th September 2022

Insurance

Very good value house insurance. Not had to call upon their services but they contact regularly. Reviewed on: 13th September 2022

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