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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10467)

Great value across multiple products.

5
I have remained loyal to One Call as they have proved to be competitive and excellent value for money each year for the insurance products my family need. No unnecessary price increases and renewals better or equal to comparison site quotes. £40 discount on additional purchases also very good and welcome! Reviewed on: 13th September 2022

Great Customer service

5
The customer service is far better than most insurance companies I have dealt with in the past. Reviewed on: 13th September 2022

One Call is all it takes!!!

5
I’ve had nothing but a pleasant experience, whether it is with the customer service or sales department. I really feel that One Call Insurance only takes One Call and you have peace of mind and swift action should you require it. Reviewed on: 13th September 2022

One call excellent service

5
Peice for insurance great , everything set up smoothly. Reviewed on: 13th September 2022

Easy to use

4
Easy to use service via the website and on the app Reviewed on: 13th September 2022

Friendly, helpful and easy

5
They were incredibly helpful in renewing my insurance this year, very friendly, and make it easy to communicate if any issues arise. Reviewed on: 13th September 2022

Customer service

5
I have been with Onecall for several years and every year I think of finding a better cheaper product. But I have stayed due to good service and competitive pricing of their cover. I am a Platinum member and have received great benefits. Reviewed on: 13th September 2022

Not happy

2
Very bad service when I needed to make a clain. After I refused an expensive renewal my policy disappeared from the policy portal although it was still valid. Reviewed on: 13th September 2022

Easy peasey

5
So simple and quick,easy steps to use all the different services on offer Reviewed on: 13th September 2022

Great

5
Didn't use but good to have just in case Reviewed on: 13th September 2022

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