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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10532)

Changing car insurance value for money

Wanted to check one call still compatible in prices of other companies. Matched quote really pleased to stay with One Call as easy to contact and see my policy online Reviewed on: 10th August 2022

Really helpful in getting my address changed and my renewal sorted

colleague was really helpful in getting my address changed on the policy and was prompt in getting the renewal which was also due completed - really easy Reviewed on: 10th August 2022

Brilliant customer service

The customer service via the live chat portal is second-to-none, extremely helpful, polite and efficient Reviewed on: 10th August 2022

Very good price and Great help with online chat and great information online portal with my account. Fantastic.

I needed help with my car insurance and the online chat was great in helping to set this up and explain the very useful online portal which keeps my insurance information. They also write to remind me of my up and coming insurance need. Very helpful. Fantastic. Reviewed on: 10th August 2022

A lot of cover

Competitive prices for plenty cover and will deal with you Reviewed on: 10th August 2022

car insurance

great service and price - would recommend to friends and family. Reviewed on: 10th August 2022

Great service

They we so quick to respond and sorted the issue straight away Reviewed on: 10th August 2022

The Helpful Crew

When I decided to change my car, I was anxious about all the things I would need to do.One Call were brilliant, and explained everything to me. I didnt need to worry as they did it all with such expertise! Reviewed on: 10th August 2022

The worst company to deal I have ever experienced to deal with.h . No phone line, refered to live chat waiting for Hours and no response

An impossible company to deal with, unable to enter my portal even though my passwords are correct, An absolute rubbish firm to deal with. But I am sure no one will read or respond to to this comment. If this was the only firm in the world I'd do without. So stick your award right up /////. Reviewed on: 9th August 2022

Excellent service and suplementory information

Really look forward to the newsletter and the useful hints and tips, especially around the current cost of living crisis. I have since registered with Martin Lewis website following your advice and buying a 'brand lower' than normal. Also good advice on how far you get once your fuel light comes on. I'm hoping the save on 'multi polices' is still around when my house and contents is up for renewal Reviewed on: 9th August 2022

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