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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Excellent customer service

Had a problem with unregistered payment and with the live chat was sorted in less than 5 minutes Reviewed on: 28th September 2021

quick and easy service

very helpful and not in a long queue. resolved in minutes Reviewed on: 28th September 2021

Great service done simply

Had a very service with these guys always felt looked after both too much trouble cheers Reviewed on: 27th September 2021

Great service, they go the extra mile!

James was so very helpful, nothing was too much trouble, he kept me informed throughout the process, and I was totally satisfied with the way I was treated and the end result. Thanks James. Reviewed on: 27th September 2021

Amazing

They have have been patience with me when I have been going through hard times even before the pandemic. Big up One call. Thanks Reviewed on: 27th September 2021

Brilliant efficient chat with Meghan H today

Very helpful and simple to cancel old policy and take out a new on e Reviewed on: 27th September 2021

Efficient Customer service

When needing to update recent changes of personal contact details I contacted Customer services via the on-line chat. I was quickly connected to an agent who understood my requests and amended details effectively. This prompt service provided me with peace of mind and - Job done - thank you. Reviewed on: 27th September 2021

Very Easy Online Set Up

Sorted my Motorcycle insurance in around half an hour from start to finish. Excellent website. Reviewed on: 26th September 2021

Best price imaginable

Clearly written communication and only a third of my previous insurer. Excellent Reviewed on: 25th September 2021

Good price ,helpful call operator

Made a mistake ,call operator sorted out the mistake very quickly ,no hassle very friendly would recommend Reviewed on: 25th September 2021

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