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One Call Insurance: Insurance broker reviews

4.82
Based on 10,532 reviews, last reviewed 24th Jul 2026
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026
ChrissyP's avatar
ChrissyP

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Good service

4
Never had problems getting through. However, not too keen on the Live chat it seems so impersonal. Not good if you can't type. Staff very helpful. Reviewed on: 23rd September 2021

Address change

5
Josh B helped me come to a payment arrangement to cover the cost of changing my address and was very helpful and professional. Reviewed on: 23rd September 2021

Insurance provided at a reasonable rate

4
Uncomplicated application and reasonable price Reviewed on: 23rd September 2021

Bike insurance

5
All on line applied easy to do set up with in an 30 mins easy steps to follow Reviewed on: 23rd September 2021

Very kind staff

5
Always there to help in very short time Reviewed on: 22nd September 2021

excellent service all the time

5
been using one call for a number of years now always happy with the quotes i get and the customer service they give me 10/10 Reviewed on: 22nd September 2021

Quick response

5
No problems on live chat and my question answered and understood straight away Reviewed on: 22nd September 2021

Excellent

5
I sorted my car insurance on line Filled it all in and then the last bit I used the autofill and it changed the names on my policy so all drivers were me!!! Chatted with Daniel who was amazing. He got it sorted within minutes. Great guy for sorting out my mistake!!!! Reviewed on: 22nd September 2021

Great service and attentive staff

5
Called them up to discuss my renewal and I was glad they did, saved over £100.00 just using their chat portal.. Reviewed on: 22nd September 2021

Great customer service

5
I have been with One Call for a number of years now. There customer service is great. We have easy access to their online portal. Their digital presence is excellent and perfect for the digital world we are now in. Reviewed on: 21st September 2021

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