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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Great service

One Call insurance are always helpful, friendly and you always get a very good quote. Reviewed on: 21st September 2021

Query

I dealt with James today on the live chat, he was efficient and helpful. Well done ! Reviewed on: 21st September 2021

Confused pensioner

Had a problem due to misunderstanding on my part and this was sorted through live chat by a lovely person called Megan Reviewed on: 21st September 2021

Great insurance, difficult to contact.

I have never had any issues with the policy, making changes or unusual requests. The issue is trying to talk to someone. Spent 40mins waiting for a response on the live chat and there is only 1 phone number to call if you have an accident. When I started a second live chat the operator was amazing and sorted the issue I had quickly with not too bad of a wait time (13min) to be given an operator. Might just have been me getting the one bad operator the first time Reviewed on: 21st September 2021

offered best price

no long telephone calls, live chat, operator listened and gave a excellent deal Reviewed on: 21st September 2021

Very reliable

They were there when you need most Reviewed on: 21st September 2021

fantastic

very polite andpleasant andefficant Reviewed on: 21st September 2021

Excellent.

Slow but got there with assistance with the operator. Good service. Reviewed on: 21st September 2021

Great Value for Money and Efficiency

Everything was handled on live chat including change of address and renewal quote. A very professional, efficient and speedy procedure. Would definitely recommend to others. Reviewed on: 21st September 2021

Excellent service and great communication

Spoke to Megan, and was extremely helpful with my situation, would highly recommend this company. Reviewed on: 21st September 2021

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