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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Good price, painless to sort

Would definitely use One Call again if the quotations match similar quotes Reviewed on: 17th September 2020

Excellent service throughout

No issues throughout the whole process staff are very happy and helpful Reviewed on: 17th September 2020

Doing their best through Covid-19

The call centre is closed so you have to use the online portal. It doesn't take long to get through but it took me 3 times to change my car as kept getting cut off. But they are doing their best. It can't be easy. Reviewed on: 17th September 2020

One Call Rating

One Call were the one and only insurance company who were able to meet my insurance needs with a very competitive offer; which is why I chose One Call to insure my vehicle. 5* Reviewed on: 17th September 2020

My time is priceless

If you value your own time and want insurance that is quick, easy and value for money then this is it. Quality engagement with staff, plus polite as if in a bygone age. Manners cost nothing and that is a dying trend with many companies. This company have good old fashioned values and that's worth paying a bit m ore for. Reviewed on: 17th September 2020

Will Not Recommend At All EVER. Poorest Customer Relations

[Customer Ref 05244074-Zahid Syed]. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020

Car lnsurance star

Very efficient and helpful in accident very sympathetic and quick to resolve any questions we had Reviewed on: 17th September 2020

Amazing service

I have been a customer with One Call Insurance for a few years and it is the only service I have renewed instead of changing because of how pleased I am with the service I have received Reviewed on: 17th September 2020

Home Insurance

Always been helpful when I needed to ring for advice Reviewed on: 17th September 2020

Good value

For several years this company has given the lowest rates for the service given. Very happy Reviewed on: 17th September 2020

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