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One Call Insurance: Insurance broker reviews

4.82
Based on 10,532 reviews, last reviewed 24th Jul 2026
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026
ChrissyP's avatar
ChrissyP

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Best possible cover required within your budget

5
Very helpful team when you ring them . Always have options to help you with your scenario . Cheap quotes compared most companies , Reviewed on: 17th September 2020

When it matters.

5
My parked vehicle was written off after being hit by a lorry. One Call paid my claim quickly and I had a new car on the road within four days. Staff were polite, reliable and, efficient. You never know how good an insurer is until the worst happens...One Call proved themselves when it mattered. Reviewed on: 17th September 2020

First class and would use again.

5
Always had a first class service from them over a good few years. Reviewed on: 17th September 2020

Absolutely atrocious customer service

1
The worst company I have ever been unfortunate to be insured with. I can't wait for renewal next year so I can escape there clutches. Reviewed on: 17th September 2020

Top of the list

5
A first class service in a very competitive market. I've been with One Call Insurance for a few years now and I've not had any issues with them at all. Reviewed on: 17th September 2020

Excellent

5
Good and friendly service Insurance with competitive price Reviewed on: 17th September 2020

Great service

4
The service is very professional, and responsive every time. Well done one call insurance team. Reviewed on: 17th September 2020

Class act

5
Very responsive telephone call line. Staff friendly, it needs to be with elderly people. Good luck in these awful times John Thomas Reviewed on: 17th September 2020

Hidden charges

1
I always pay my insurance upfront in one payment. Turned out there was hidden charges and they are still taking DD on top making this an extremely expensive policy. Reviewed on: 17th September 2020

Great company

5
Just doing what is required without any hassle! Reviewed on: 17th September 2020

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