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One Call Insurance: Insurance broker reviews

4.82
Based on 10,534 reviews, last reviewed 6th Aug 2026
6200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick service and dealt with my requirements efficie... Quick service and dealt with my requirements efficiently Reviewed on: 6th August 2026
Peter lee's avatar
Peter lee

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Excellent

5
Excellent customer service and great competitive prices Reviewed on: 17th September 2020

Very good company

5
A wonderful insurance company full of help and joy for is customers I’m very happy with the services thank very much. Reviewed on: 17th September 2020

One call does it all

5
Very helpful and always found the best price and cover. Reviewed on: 17th September 2020

Great jobs of assistance

5
The best team ever , any time they short any problem in few minutes , great team. Reviewed on: 17th September 2020

Friendly, professional service

5
I have been with One Call for a few years now and never hesitate to renew my car insurance each year. I have always received a very friendly and professional service from them, both over the phone and via their service chat. And very reasonable /competitive prices and they can always offer a lot for the price given. Reviewed on: 17th September 2020

Competitively priced, comprehensive insurance

5
Competitively priced, comprehensive insurance. Simple to apply and easy to navigate site. Reviewed on: 17th September 2020

The best service

5
Easy and fast, the best car insurance. Reviewed on: 17th September 2020

Would never recommend to anyone - actively avoid One Call insurance at all costs

1
Shockingly poor service. After stating that they found that the vehicle that collided with mine was uninsured they changed their mind to saying they couldn’t prove it was uninsured, leading to me having to pay an excess despite my policy stating no excess payable if hit by an uninsured driver. Have ironically had to call One Call multiple times to register a complaint and keep being told I’ll be called back - no one ever calls. Please do yourself a favour and avoid One Call insurance at all costs. Reviewed on: 17th September 2020

Car Insurance

5
Cheapest car insurance and everything covered that I wanted covered Reviewed on: 17th September 2020

No hassle friendly staff

5
Hassle free. prompt friendly service Reviewed on: 17th September 2020

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