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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Amazing service and support

I have use them for years and always had a top class service. Customer service team are so helpful and polite. Always have a great quote every year and offer a lot of services for the price. Would highly recommend to everyone Reviewed on: 29th August 2020

fantastic company

i have been with this insurance company for a few yrs now and so glad that i made them my choice of brokers i have had no problems what so ever and have recommended them to a few of my friends when there insurance has been up for renewal. There a loyal company to there customers very friendly helpful the list of appreciation to this company is endlast to say the least no intentions of any change from them when my insurance is due again Reviewed on: 29th August 2020

Very efficient and very professional

Able to contact easily with any issues and resolved quickly and professionally. Reviewed on: 28th August 2020

Car insurance

So easy to renew policies they just do it all for you never had any problems Reviewed on: 28th August 2020

Helpful and honest

You get exactly what it said on the tin loyalty is a bonus when it comes to one call Reviewed on: 28th August 2020

Top policy

I have had zero issues with my policy and so happy with the service provided and real value for money. Reviewed on: 28th August 2020

Great. but never had to need it

Luckily not had to use insurance but the times I have tried to contact it was quite difficult to get through, I did online chat in the end, my request was completed. I find it cheap, low monthly direct debit cost. Reviewed on: 28th August 2020

Excellent customer care and service

Always on hand when needed. Always very helpful. Never palm you off or give excuses. English call centre Reviewed on: 28th August 2020

Excellent service

Great service and rewards for loyalty Reviewed on: 28th August 2020

One of the cheapest and best

Been with One Call for a good few years now Wouldn’t change them For any other Reviewed on: 28th August 2020

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