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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Helpful

Always helpful and polite... online chat is great. Great being able to pay monthly by direct debit and have an on going contract at same price for 3 years. Reviewed on: 28th August 2020

Been good policy

The rolling policy is affordable Reviewed on: 28th August 2020

Excellent customer support

I have been with One Call for several years and change my Car on a regular basis and have always found One Call an excellent Insurance Broker and hassle free. Reviewed on: 28th August 2020

Platinum Bliss

having been a platinum member for a good few years the no nonsense easy great value i have had from one call has been fantastic. Reviewed on: 28th August 2020

One call insurance

been with one call for very long time I would not change Reviewed on: 28th August 2020

Brilliant service

I had a bump phoned one call and they did everything took all the stress out of it Reviewed on: 28th August 2020

Team leader

I have been with one call for quite a while now and to be honest I wouldn't go anywhere else for car insurance, any questions I have one call are always there to help. Reviewed on: 28th August 2020

My bump

Had a tail end bump and from start to finish from advising One Call of incident to the return of my repaired car, brilliant, except for the modern day requirements of ID etc with every phone call or communication, very annoying. Reviewed on: 28th August 2020

Super duper customer experience.

Been with one call for a number of years now, and they've always found me the best deals on the market, wouldn't go with anyone else now Reviewed on: 28th August 2020

Great customer service

During COVID we had a house move & a change of car, great to actually speak to someone to change plan & when I couldn’t get through due to staff shortages the live chat was helpful. Reviewed on: 28th August 2020

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