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One Call Insurance: Insurance broker reviews

4.82
Based on 10,535 reviews, last reviewed 6th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026
ChrisC's avatar
ChrisC

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Hassle free insurance any problems answered

5
I have been with yourselves for years and have had no problems. When I phone with a queerie everything is explained. Reviewed on: 28th August 2020

professional and efficient service

5
My contacts with One Call have always been answered relatively quickly. Information is always precise and we'll explained by professional advisors. Nothing is ever too much trouble and policies are very competitive with a variety of benefits included. Overall, very happy to give my vote to One Call. Reviewed on: 28th August 2020

knowledgeable staff and very helpful as a company

5
pointed me in the right direction for insurance and managed to lock in a great deal for three years - great advice great company Reviewed on: 28th August 2020

Reliable

4
Great customer contacts based in UK, friendly, polite and always helpful. Reviewed on: 28th August 2020

Excellent company

5
I have been with One Call for over 5 years now and only has to call them once everything you need is accessible on online and the online customer service is excellent I have never needed to look anywhere for my car insurance Reviewed on: 28th August 2020

no hassle.

5
simple and easy to access their site ,but mainly a very competitive price. Reviewed on: 28th August 2020

Always great customer service

5
I have used Onecall insurance for many years.Always had excellent service. Reviewed on: 28th August 2020

All the extras included

5
Great customer service-phone answered instantly and all the little extras that other companies don’t include and charge lots more for and included so the price is extremely competitive!! I’ve stayed with onecall for years now as once you’ve found a great company with great service you want to stick and the price remains competitive Reviewed on: 28th August 2020

Efficient

5
Been with this company a number of years now, always been very efficient and do the best for their clients. Reviewed on: 28th August 2020

Excellent first class service

5
Always keeps me up to date on latest fees and benifits Reviewed on: 28th August 2020