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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10535)

Excellent first class service

Always keeps me up to date on latest fees and benifits Reviewed on: 28th August 2020

Great service good value for money used for many years

Used for a good few years never had any trouble with communication service and price as been just right Reviewed on: 28th August 2020

Long term customer

In this day and age when you are expected to shop around every time you renew your policy its good to see a company that treats loyalty and looks towards building a relationship with its customers that will last a lifetime Reviewed on: 28th August 2020

1st class insurance

I have been with one call for nearly two years and never had a problem with them You can manage your account online anytime of the day or night Reviewed on: 28th August 2020

insurance choice awards 2020

i have been with one call for quite a long time and would not consider looking elsewhere. By far the best for my car and contents insurance. Very highly recommend. Reviewed on: 28th August 2020

Fantastic company

Help when you need it?no hard selling just brilliant advise and customer help & support,most importantly cheap car insurance cover to suit your needs. Reviewed on: 28th August 2020

100%

After a car accident, my claim was dealt with quickly and efficently Reviewed on: 28th August 2020

Dreadful company

Call centre closed! Web chat system that doesn’t work. Took over 4 hours of attempting to contact onecall to notify of a change of address they then charged me £35 for the privilege. Can’t wait to move to a different insurer. Reviewed on: 28th August 2020

Astounding company

Astounding customer service who thrive on giving you the best possible experience. Quick and easy renewal. Everything was explained clearly. Thank you team One-Call. Reviewed on: 28th August 2020

Very good company

I have dealt with the customer service team on many occasion and always received first class service, been with them many years now, no need to change, you always get a very competitive quote on renewal. Reviewed on: 28th August 2020

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