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Paragon Bank: Bonds reviews

3.39
Based on 40 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
38%
See only 4 star reviews
20%
See only 3 star reviews
3%
2 star
See only 2 star reviews
0%
See only 1 star reviews
39%

Latest highest rating:

5

Used Paragon savings for about 5 years now and never... Used Paragon savings for about 5 years now and never had a concern- only had to use customer services once in that time and it was resolved effectivel... Read more Reviewed on: 31st March 2026
John Rochford's avatar
John Rochford

Latest lowest rating:

1

A total waste of time--- absolutley the worst customer service EVER ! Tried to use these Cowboys but they were totally incompetent in all aspects of customer service . Cannot believe i wasted my time trying . DO NOT... Read more Reviewed on: 14th November 2023
Tony Soprano's avatar
Tony Soprano

About this product

Paragon fixed rate savings accounts are available with different terms usually ranging from one to five years.

You can apply for a Paragon bond and manage the account online or by post. You can’t make withdrawals during the fixed term and you’ll need to have a minimum balance of £1,000.

Paragon bond reviews help you find out what it’s really like to be a customer. If you’ve used Paragon before, you can also leave a review and share your experience.

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Paragon Bank Bonds reviews (40)

Good rates

4
Although still low the interest rates on fixed savings are higher than most Reviewed on: 19th July 2020

Nura Aboushagor- was the most helpfull and patient assistant I have ever had

5
Being a senior lady, it was most difficult for me to navigate the Web site. But fortunately I got connected to NURA, she calmly took me through the system and solved the problems I had. She removed the stress I was under. so well done and THANK YOU NURA Reviewed on: 2nd June 2020

Efficient and effective company.

5
Good, competitive savings products which are easy to understand and simple to apply for. Reviewed on: 5th February 2020

Easy online application with competitive rates

5
So straightforward to choose and deposit that I have renewed 3 years in a row Reviewed on: 17th December 2018

High interest savings rate and good service

5
A great online bank, quick application process and market leading interest rates. Good customer service on the one occasion I needed to contact them. Reviewed on: 1st December 2018

No communication

1
I opened an account, transferred d the money, 2 days later it was returned, I called them, they explained the reason, I then went through the process with the representative whilst on the line, 2 days later the money was returned, I did these 3 times, same result. I never got any communication from the bank. What a bunch of plonkers! Reviewed on: 7th November 2018

Great rates and easy application

5
I found paragon to be very straightforward to use. They have good rates and there customer service centre is very efficient Reviewed on: 17th September 2018

No idea what's going on

1
Opened an account transferred the money via my bank received a welcome letter l though it was all going well until l looked at my account only to find all the money was sent back. Had not been told it was sent back. or a reason why l opened a online account with another bank at the same time and have been kept up to date all the time Reviewed on: 6th September 2018

A Paragon of virtue in a savings minefield

5
Simple saving account product with no frills but a great rate of interrest Reviewed on: 15th November 2017

Great rates on savings

5
Better rates than most, easy to apply online Reviewed on: 6th November 2017

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