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Newcastle Building Society: Newcastle Fixed Rate Options Bond reviews

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3.00
Based on 2 reviews, last reviewed 26th Feb 2024
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Latest highest rating:

5

Great customer service The staff in my local branch are always so friendly! Reviewed on: 31st January 2017
Catherine's avatar
Catherine

Latest lowest rating:

2

No compassion or understanding for members I have a lot of money in a 5 year bond taken out when interest rates were very low. I politely asked if I could renegotiate the interest rate by a cou... Read more Reviewed on: 26th February 2024
Martyn G's avatar
Martyn G
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Newcastle Building Society Newcastle Fixed Rate Options Bond reviews (2)

No compassion or understanding for members

2
I have a lot of money in a 5 year bond taken out when interest rates were very low. I politely asked if I could renegotiate the interest rate by a couple of percentage points but was told no. Whilst I understand that I had a contract I would have liked them to demonstrate some compassion, especially in view of how much their CEO and others are earning. Reviewed on: 26th February 2024
Martyn G's avatar
Martyn G

Great customer service

5
The staff in my local branch are always so friendly! Reviewed on: 31st January 2017
Catherine's avatar
Catherine

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