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Partners Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (801 reviews)

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4.89

Based on 801 reviews, last reviewed 22nd Apr 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very easy and quick process with a helpful customer... Very easy and quick process with a helpful customer service team (as always). Reviewed on: 22nd April 2025

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024

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About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

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Partners Credit Union Loans reviews (801)

Life saver especially during these hard times

Process is simple and staff are helpful, informative and on the ball. Stress free experience. Reviewed on: 25th May 2022

Partners Cred Union are the Best

I've been saving for years with credit union and this has really helped me when my children where younger especially at Christmas time and holiday times, I thank credit union for the support when I bought my home as i received a larger loan for a new Kitchen, loans are so easy to apply for and the staff are so supportive and friendly. Reviewed on: 25th May 2022

Great friendly efficient service

I always receive great service from Partners CU Liverpool, really friendly helpful staff too. Reviewed on: 25th May 2022

Helpful and kind

Excellent customer service, provide really detailed and easy to understand financial information. Kind, knowledgeable and affordable Reviewed on: 25th May 2022

Knowledgeable friendly staff, lovely pleasant company to deal with.

Becoming a member of partners credit union has probably been one of the best decisions I’ve made. They have helped me manage my finances saving for Christmas when my children where younger, have holidays, pay for emergency repairs I may have otherwise struggled to save for. The staff are knowledgeable and have always been easy to talk to and help me understand the services they offer. Their website has most of the information I need when looking into services or applying but it’s nice that there is always a friendly voice/face the other end of the phone or in the office if there’s anything I’m unsure of or need updates. They always make me feel welcome like they’ve known me for years and give open and trustworthy advice (which is rare these days as most of the time you call a number it’s call centre based and very formal yes or no questions with scripted answers). I have recommended partners credit union to many of my friends and work colleagues who now feel the same as me it’s honestly a lovely company to deal with. Reviewed on: 25th May 2022

Been there from the start

I have been a member since they first opened. Great service and they keep you well informed. Reviewed on: 25th May 2022

Great help, great staff

Helped me out when I was most in need, very understanding and helpful staff even thru the lock down. Reviewed on: 25th May 2022

Excellent service, friendly staff

I found your service to excellent in every way from the application process right through to completion. Also i could not praise your staff enough for all there help and advice and i will definetley be using yourselves in the future and would not hesitate recommending yourselves to my friends and family. Thanks for all your help. Reviewed on: 25th May 2022

Partners Credit Union

Always a pleasure to deal with - so kind and helpful Reviewed on: 25th May 2022

Only one for me

After joining the credit union, I wouldn’t deal with any other company again Reviewed on: 25th May 2022

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