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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Life saver

5
I lost my husband unexpectedly and couldn't, cope financially with debt and grieving I felt suicidal to be honest, PayPlan literally saved my life, allowed me to breathe and allowed me to grieve for my husband in peace, fantastic team of people who care and are practical Reviewed on: 21st July 2022

Took a lot of pressure of helping us live again whilst still paying are dept

5
Just try them you've got nothing to lose but a lot to gain Reviewed on: 21st July 2022

So helpful

5
Payplan have be extremely helpful in sorting out my money troubles Reviewed on: 21st July 2022

Debt Management

5
Friendly, informative advisors with extensive knowledge of their job, all done in a very professional manner Reviewed on: 21st July 2022

Don't know where I'd be without them

5
I have been with Payplan for quite a while now and I always feel I can talk to them I was drowning and couldn't see a way out but now although it will still take quite a while to finish with my debts I feel in control. I cannot thank Payplan enough for all their help I trust in their guidance do my yearly tebiew honestly and openly and I feel I honestly would not be here now if it was t for them. Reviewed on: 21st July 2022

Very understanding

5
I mentioned to pay plan about my mental health and they were very comforting and very helpful Reviewed on: 21st July 2022

Potentially, saved my life.

5
Before payplan, I was at rock bottom with my debt problems. I was close to giving up on life. But then I found out about payplan and thought I would atleast see what they had to say. They made it so easy from the very first phone call we had. I felt safe, looked after and most of all I didn't feel ashamed anymore. I'm still with Payplan, halfway through my IVA and they have made it so easy I feel like they have saved my life. Reviewed on: 21st July 2022

Excellent honest advise

5
PayPal are great someone was available to me and listened to my problem and offered solutions tailored for me and help along the way throughout. I sleep soundly at night because of PayPlan Reviewed on: 21st July 2022

What can I say, payplan took my debts on and I never had any worries since

5
When I contacted payplan I was paying more on interest on my debts then paying them off, payplan took my case on and I've never looked back, the staff are amazing and keep up to date with my balance and my payments and credits, I have no worries anymore and I'm fair off being best free for the fust time every, there the best Reviewed on: 21st July 2022

Excellent

5
Very helfull and understanding Found the plan easy to stick to ,any problems and they are easy to get hold of and speak to Reviewed on: 21st July 2022

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