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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Your debt problem solution

5
I'm now in my final year of paying back my creditors through Pay Plan. From day one they have offered advice and support taking away the stress that was compromising my health. Through them all my creditors agreed to freeze the debts at 0% even when some debts were sold on. Through the Covid years I was able to reduce my payments to just 10% of the usual monthly payment. To have a company take away the stress of persistent phone calls and letters from debt collectors was as valuable to my sanity as the agreed monthly payments were affordable. A life saver for sure! Reviewed on: 21st July 2022

Excellent customer care

5
I’ve only just joined but this will clear up my debts in two years. I was a bugger with the credit cards! Yikes Reviewed on: 21st July 2022

Saved my life

5
Helped me when I was at my lowest so understanding of my situation and have been throughout till this day Reviewed on: 21st July 2022

Removing the Pain and Stress

5
My personal circumstances left me suicidal as I could not see any way out of my then current financial position. Having contacted Payplan, they were very quick in helping and advising me of my options and best steps to take. And, unlike other Debt management companies, every single penny I was to send them went to my creditors and not Payplan. I just wish everyone knew about the service provided by them. My debts are now paid out in a structured plan to creditors, who are no longer allowed to contact me regarding the debt. I have an annual review with Payplan, to ensure that my monthly debt payment is at the correct level. So now, I am no longer suicidal as my financial future is a lot more rosier. Reviewed on: 21st July 2022

Quick and easy

4
Payplan has helped me figure my debts out and get my life back. Grateful! Reviewed on: 21st July 2022

Exceptional

5
I couldn’t have survived the last few years without these people. Without them I would have given up with no reason to carry on. Reviewed on: 21st July 2022

Very helpful and understanding at a difficult time

5
Debt issues are always a difficult and unpleasant experience and Payplan was not the first company I approached, but they stood out as understanding, supportive and non-judgemental. In the three years (nearly) of dealing with them, they have continued to demonstrate this at every interaction. Reviewed on: 21st July 2022

Friendly

5
Very friendly and easy to contact at all times; anything I’m unsure on they clearly discuss with me in a way that I can understand; they’ve made everything easy and clear from the start and been understanding of the situation I got in Reviewed on: 21st July 2022

Relief of intolerable pressure

5
I contacted PayPlan at a time when my business had collapsed because of the global economic crisis and I was having to deal with enormous pressure from my creditors. They advised me very well and dealt with my creditors who subsequently agreed to accept what was affordable to me Reviewed on: 21st July 2022

Amazing

5
Friendly, professional and really understanding. Every interaction I’ve had with payplan has been pleasant and helpful. I actually have nothing to fault. Everyone has always been professional and empathetic and genuinely trying to do what’s best. Reviewed on: 21st July 2022

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