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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Outstanding Team

5
They have helped me through my financial situation the last few years explain everything fully and look to find the best debt solution for you. Always very polite and clear any queries they are there to help. Reviewed on: 21st July 2022
Sarah Ackerman's avatar
Sarah Ackerman

At my lowest they gave me HOPE.

5
They gave me the reassurance that everything would be fine, and they gave me the help and support I needed to get my life back on track, they never pressure you and are totally sympathetic to your situation no mater how bad it got, I really don't want to think where I would be without the kind help and support from all the team at PayPlan over the last several years, thank you. Reviewed on: 21st July 2022
S B's avatar
S B

Brilliant

5
Although my DMP began quite a long time ago, PayPlan have been nothing but a lifeline for me. Reviewed on: 21st July 2022
Lynn Polkey's avatar
Lynn Polkey

Life saver

5
This company may have saved my life Reviewed on: 21st July 2022
Garry Bassett's avatar
Garry Bassett

Supportive service

5
I’ve had a really smooth and hassle free service with Payplan, they have been understanding over the years of my mental health struggles that added to myself getting into debt into the first place and have always been understanding. I highly recommend using them especially if you want to become debt Free. Reviewed on: 21st July 2022
Samantha Loughlin's avatar
Samantha Loughlin

customer service

5
Great customer service and very knowledgeable staff. Can’t thank the staff enough for all they do. Reviewed on: 21st July 2022
John 's avatar
John

Good way to deal with debt

5
After losing more than one partner I struggled to pay my house, learning about a debt management plan was brilliant but after a few years i found out I could do Payplan without a monthly fee being charged. I have been well looked after and the team have always kept in touch and done their bedt for my circumstances Reviewed on: 21st July 2022
christine jordan's avatar
christine jordan

Efficient & Effective

5
Positive all-round experience, helped me to reduce my outgoings substantially. Reviewed on: 21st July 2022
John Parry's avatar
John Parry

Always on hand for good advice

5
like many others,I have hit a financial low in recent times ,I'd no idea how or where to start to find a solution .I happened to discover Payplan and from day one,they've eased both my concerns and aided me by giving solutions and advice all along the way.Im near completing my IVA and thanks to Payplan I've achieved it despite hitting a few obstacles since I started....thanks again,you've been first rate Reviewed on: 21st July 2022
Pete McCarthy's avatar
Pete McCarthy

Helped me out of a hole

5
Payplan helped me negotiate a resolution to my debt problem by acting as an independent third party between myself and creditors in order to set up a payment plan ,a great service and I would highly recommend using Payplan to start the process of becoming debt free Reviewed on: 21st July 2022
Andrew Davies's avatar
Andrew Davies

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