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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

MRS Harris

5
After going through a very diffult time with trying to manage my debt the team was amazing and very reassuring and count it done without them a very big thank you to all of you you've bern amazing Reviewed on: 17th July 2022

Incredible company

5
highly recommended , a service needed worldwide Reviewed on: 15th July 2022

Provided support and assistance when I felt lost

5
An abusive relationship left me with a lot of debt that I basically hid my head in the sand about as emotionally I was in a terrible place. When I felt strong enough to deal with everything head on, PayPlan really helped. I was worried that I would be judged, but was instead met with empathy and understanding. They helped me work out a budget that was realistic and have helped me clear a significant portion of debt. It has been a huge relief to have their help. Reviewed on: 14th July 2022

First step to Financial Freedom

5
Easy to set up 100% assistance friendly staff the service of PayPlan is great only downside is the App needs to be updated to run as smoothly as the offices do Reviewed on: 14th July 2022

Very supportive

4
Easy to set up and maintain Staff very helpful Reviewed on: 11th July 2022

Excellent

5
Fast and easy service, great communication Reviewed on: 11th July 2022

Absolutely life saving

5
I found payplan at a point in my life that was easily the worst stage ever. Having got myself into debt and despite desperately trying and failing to sort my own debt matters out I was just at rock bottom in terms of having any sense of what to do next. However right from my first contact with a debt advisor I started to feel like I could start to come back from the awful situation I had found myself in. The staff at payplan are absolutely amazing and a credit to the company I have found all of them so helpful and reassuring and am now well on my way to getting my life back on track thanks to payplan. Reviewed on: 11th July 2022

Good customer care and informative

5
My spirit was uplifted staff were so patient with me allowing me to speak in my pace Reviewed on: 8th July 2022

Super helpful

5
Payplan helped me with a great plan to reduce my debt, and they respond rate is really quick! Highly recommend. Reviewed on: 7th July 2022

Taking the weight off my shoulders

5
I had been struggling for many years after being made homeless, dealing with an addiction, to get back on my feet mentally and financially. I struggled to hold down a job, but through 6 months volunteering, was offer a 15 hour post as a volunteer coordinator. My stepping stone to where I am today. However during this period I was on benefits and due to admin issues and lack of correct information I ended up with a rather substantial overpayment. Whilst was still working, I bought a car and struggled with ongoing payments and because I did not want to fall in to the trap of borrowing peter to pay paul, I was advised to put it all in an IVA - to give me breathing space whilst continuing to lead my life. Payplan were superb - they listened, they adpted my plan when required in the early stages. Annual reviews are easy and everything can be updated as I go along in my life. So now I have a couple of years left and I could not imagine how difficult and stressful life would be if I had not sought Payplan support. Thank you. I can breathe and live whilst repaying that which I can - all with your help. Reviewed on: 6th July 2022

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