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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Amazing

5
The Payplan staff are amazing people , empathy and respect towards me and my situation. Have really taken a weight off my mind . Thanks Guys /Gals good luck Reviewed on: 2nd July 2022

An excellent service.

5
PayPlan provide a calm, easy to use, reassuring service. They respond promptly and in full to messages and queries and help make the whole process of debt management much simpler and less stressful. Cannot recommend them highly enough. Reviewed on: 2nd July 2022

Amazing , fantastic , professional service

5
Superb good team to work with no doubts Reviewed on: 1st July 2022

Life changing

5
I loved in daily stress about my finances and Payplan literally made them go away overnight. Cannot thank or recommend them enough Reviewed on: 30th June 2022

Caring, compassionate and non judgemental

5
Service was amazing from the start, we discussed my circumstances and formulated a plan. I have had communication frequently to help ease my anxiety. My debt issues had me feeling totally ashamed but pay plan never judged my circumstances, means a lot. Great service and amazing people. Reviewed on: 30th June 2022

Very good service

5
I’ve been with Payplan for a little while. They are always helpful and very kind and understanding. Reviewed on: 29th June 2022

Very helpful and polite

5
Go extra mile always helpful and very polite never had any problems at all since being with them I would recommend to anyone it’s a really good job that they are all doing Reviewed on: 29th June 2022

They are great

5
Fantastic caring and super efficient Reviewed on: 29th June 2022

Extremely happy with with the service I have received from payplan

5
As I said above a great service. A few years ago I was swallowed up in debt payplan have been fab helping me resove my debt. Even when I've messed up a bit they were at the end of a phone call helping me sort my debt out. I can see light at the end of a very dark tunnel. They don't make you feel embarrassed about your debt they only want to help.you to a brighter future Reviewed on: 28th June 2022

Efficient customer service

4
I have nothing but good words to say about Payplan. The staff are quick and efficient in arranging the best debt solution and always keep you informed. If you hit a difficult patch financially then they're there to support and advise you. I can't recommend them enough. Reviewed on: 28th June 2022

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