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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Life Saving Superheroes

5
Around a year ago, my relationship broke down and I had a difficult time with being able to pay for my mortgage and all the other bills that I had, especially since I was the sole carer for my 4 year old son. I then started to get into financial difficulty and could not see a way out and to compound the issue, my ex had taken money from the overdraft facility on the joint account. I was in a dark place, however, I contacted Payplan and they could not be more helpful. They listened to everything that I had to say, they did not judge me for the position that I was in and that made all of the difference. They helped me to work out what I could afford and how to pay my creditors back. There is a long road ahead but I now see light at the end of the tunnel. They did not only help with my finances but they also helped me with my mental health and without their assistance, I do not know where I would be now. They give people hope, hope that things will get better and no matter how bad the situation you find yourself in, there is always someone to help. Forget Marvel, They are my Superheroes and I owe them everything. Reviewed on: 9th June 2022
RachLee's avatar
RachLee

Amazing support from the company.

5
Amazing support from the company. Outstanding care. Happy to recommend Payplan to anyone and every one. Payplan gave me a second chance to live when i was suicidal. Reviewed on: 9th June 2022
Victoria Pedro-Decker 's avatar
Victoria Pedro-Decker

Relief

5
Best thing I ever did was ask for help and that's exactly what payplan did! Reviewed on: 9th June 2022
Jaime Townsend's avatar
Jaime Townsend

Fantastic support

5
I was ashamed of my financial situation but the support that I have received from PayPlan was outstanding. I felt really supported as they gave me a lot of attention and understanding. Reviewed on: 9th June 2022
Guilherme Araujo's avatar
Guilherme Araujo

Bad to have a dept,good to have a help!

5
I never thought I could manage to deal all these creditors but finally piece of mind. I can sleep again at nights! Reviewed on: 9th June 2022
Georgios's avatar
Georgios

Helpful and professional

5
Payplan have been very helpful, understanding and always professional. I would 100% recommend them to all who need help. Reviewed on: 9th June 2022
Jade Gomersall's avatar
Jade Gomersall

Brilliant service and honesty is the key, not hidden fees, just a fordable amount per month recommend 100 per cent

5
Pay plan was straight onto my my creditors and and expenditure form overall they was completed with payment per week from 2 weeks can not thank the team so much for the understanding and dealing with my creditors, Thank you. Reviewed on: 9th June 2022
Dean Robins 's avatar
Dean Robins

Satisfied Customer

5
Payplan is responsive to customer needs, polite and professional. Reviewed on: 9th June 2022
Don't display name's avatar
Don't display name

A helpful service

5
I found the whole system easy to use and very helpful staff set up my account for me . Thank you . Reviewed on: 9th June 2022
Trevor stubley 's avatar
Trevor stubley

Customer service

5
I've always been able to get through by phone and speak to an actual person, very good customer support Reviewed on: 9th June 2022
Mel's avatar
Mel

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