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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Life Giving

5
Before I contacted PayPlan I was struggling financially, physically and mentally through stress. After a few calls and emails and a bit of a wait a plan was in place and the massive weight over my shoulders wasn’t. I was able to repay all my creditors in an affordable way which essentially gave my life back.i am not sure where I would be today if it wasn’t for these guys. If you find yourself in any trouble for any particular reason they are always on hand to help you through it in the best way possible. Cannot stress enough how awesome and important PayPlan and their team have been to me over the last 2 years. Could not recommend highly enough Reviewed on: 9th June 2022

Takes the stress out of managing creditors

5
I've been with PayPlan for quite a few years now and have seen it's service and processes improve over that time. It provides the feeling of having consolidated all debt into a manageable monthly payment even though that's not how it works. The annual finance review sets the single 'affordable' monthly payment from the customer then PayPlan lets the creditors know what they're each going to get and the PayPlan team divide the monthly payment up and forward it to each of the creditors each month, as they're received. The only minor downside I've noticed is that you need to have the ability to pay a minimum of £50 each month or PayPlan won't provide their services and you're back to dealing with the creditors yourself again. Reviewed on: 9th June 2022

When your at the end of the road mentally and your family is falling apart and life really is at a crossroads this team of genuine people who care listen and literally turn everything around.

5
In a few words this company and it’s outstanding passion literally saved my life! No ifs no buts. Thank you thank you thank you. Reviewed on: 9th June 2022

So Helpful

5
Have been so helpful with sorting out my Debts Reviewed on: 9th June 2022

PayPlan are helpful and understanding

5
Payplan are so helpful and understanding. I would highly recommend them. Having debt is stressful but I don't stress about it anymore. It is tailored to you. Reviewed on: 9th June 2022

Great debt management company

5
I initially went to a different company for advice on my spiralling debt and the only option they give me was bankruptcy. After giving all my details, PayPlan managed to get me onto a debt management plan which was just what i wanted. Would recommend them Reviewed on: 9th June 2022

Payplan seem helpful

3
I have been with payplan over 2 years now and they do their best to act on my behalf Reviewed on: 9th June 2022

Does what it says on the tin

5
Really helpful and understanding,and they listen. Reviewed on: 9th June 2022

Great customer service

5
Very friendly, yet professional customer service. Advised perfectly when I wasn't sure on the initial stage questions. My IVA fell through but my advisor was very quick and great at finding an alternative solution that still allows me to pay off my debts, with a reduced monthly payment. All set up quickly with great ease and little worries. Reviewed on: 9th June 2022

Payplan has dispelled our enxiety and our state of panic

5
What struck us in dealing with Payplan is their humaine approach to people's financial problems and above all their efficiency. Reviewed on: 9th June 2022

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