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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very helpful service

5
Very helpful and lovely people to talk Reviewed on: 8th June 2022
Tomasz's avatar
Tomasz

Best decision I've made!

5
Before I took the decision to call PayPlan everything looked hopeless as my debts spiralled and weighed heavily on my mind day in and day out. I am so glad I called them. PayPlan stepped in and took the worry of all of my debts from off my shoulders without making me feel judged or a failure. PayPlan rescued me from the fear of not being able to keep up payments to my creditors as they worked out a repayment solution which left me with enough money to live on and contacted my creditors on my behalf, saving me the embarrassment. PayPlan has saved me from many sleepless nights of worry, anxiety and depression. PayPlan has restored my peace of mind and given me hope. Their calm, understanding and non judgemental approach made the whole process painless, so much so that I wished I had contacted them sooner. Whenever I have needed to speak to someone from PayPlan on the phone, I have always been dealt with courteously and with respect. PayPlan staff are knowledgeable, professional and always take the trouble to explain everything to me clearly and in detail. They never rush me and nothing is too much trouble for them! I trust PayPlan implicitly and would recommend them without hesitation to anyone experiencing financial difficulties. Thank you. Jennifer Bothwell Reviewed on: 8th June 2022
Jennifer Bothwell's avatar
Jennifer Bothwell

Could not have asked for m9re

5
Life changing and supported throughout my journey towards a debt free life, if only I'd discovered PayPlan earlier. Cannot find any fault with service, portal is great along with the app. Everything explained along the way and very, very easy. My life became instantly better overnight and now less than a year before I am debt free. Thank you PayPlan for changing my life! Reviewed on: 8th June 2022
Tony Harris-Dansie's avatar
Tony Harris-Dansie

Peace of mind!

5
I have not had Torry about my creditors EVER! Reviewed on: 8th June 2022
Marian's avatar
Marian

Poor service

2
In this time of uncertainty no one has ever been in touch Reviewed on: 8th June 2022
readdjr@aol.com's avatar
[email protected]

Simply sorted me out

5
Everything, from beginning of conversation to customer service has been brilliant. They are so good I recommended them to another friend, who also got a DMP through! Reviewed on: 8th June 2022
Daniel Ruy Pereira's avatar
Daniel Ruy Pereira

Excellent!

5
I have been a client of Payplan for about 10 years. From the start they were so supportive and nonjudgmental when I was very anxious about my rising debts. They continue to help and advise me and I would thoroughly recommend them to anyone who is in debt and distressed. Reviewed on: 8th June 2022
Rose Yates's avatar
Rose Yates

got my life back on track

5
helped out in sorting everything out for me and made it easy and simple with great communication Reviewed on: 8th June 2022
Peter Northover's avatar
Peter Northover

Excellent

5
Very helpful and very polite and helpful Reviewed on: 8th June 2022
Sue Eagle's avatar
Sue Eagle

Ease of service

5
Payplan have made a worrying situation of living with debt believable to get out of it. My creditors were contacted quickly to arrange an affordable payment plan. The app also allows me to keep in touch but more importantly, watch my debt get smaller after each month. Giving me a sense of accomplishment Reviewed on: 8th June 2022
Brett's avatar
Brett

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