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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Peace of mind

5
I was struggling to make payments because of the pandemic threw everything into chaos Pay plan was very efficient easy to talk to and explained the process of paying creditors with a reduced payment plan. Any other problems they are always there on the end of the phone for peace of mind. Overall fantastic help and service if you are worried about debt management Reviewed on: 8th June 2022

Friendly, unbiased and very professional

5
It's very difficult to talk about finances especially when in serious debt. Payplan made it easy to discuss this without prejudice. They have really assisted me and family in time of need. Can't thank you enough Reviewed on: 8th June 2022

Literally my life saver!

4
I was so unhappy before I used their services.. they helped me regain my life again. I'd definitely recommend their help. Reviewed on: 8th June 2022

So helpful

5
They were so helpful, made it stress free and very easy. I was worried about sorting this but everyone was so nice and very accommodating and understanding. Reviewed on: 8th June 2022

Good service helpful

4
Receive hood service and help with your payment even if you cannot make full payment. Reviewed on: 8th June 2022

Lifesavers

5
Got me out of a big debt hole with affordable monthly payments on the debt managment plan , very helpful company Reviewed on: 8th June 2022

Understanding, non-judgmental advisors taking the worry away

5
I approached payplan over a year ago but due to anxiety did not go ahead with the initial plan. A year later still in the same situation decided to make contact again and was reassured with all my questions answered and now have a successful plan in place and my stress has been reduced. Great service. Reviewed on: 8th June 2022

Peace of mind.

5
When my husband was diagnosed with a brain tumour, our world was turned upside down . He was left with disability’s , his earnings ceased overnite. We were in a state of worry and stress as we could not pay our bills and creditors. PayPlanPlus have been a godsend for us, they worked out a pay plan for us and dealt with our creditors on our behalf. We were so worried that we would lose everything and balifs would be knocking on our door but not once has that happened, since getting the wonderful help from PayPlanPlus we have had peace of mind and gained the knowledge of how to stay within our budget .we are so grateful to pay plan plus for giving us our life back. Reviewed on: 8th June 2022

Gave me my life back

5
Can't thank them enough, listened and gave me options then helped me choose the best one, took over all correspondence and minimised my outgoings to cover my debts...yes I have been on it years but I am nearly there now. God knows what would've happened to me if I hadn't found this company, they literally gave me my life back and I can't thank them enough Reviewed on: 8th June 2022

Highly recommendable

5
Excellent and friendly service provided, useful advice and information. Reviewed on: 8th June 2022

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